Caren Fry, Director
Pearl Building Ltd is a family-run business with over 25 years’ experience in the building and construction industry. They have built a highly regarded reputation in Sussex and the surrounding areas by consistently delivering professional and trustworthy building services.
Why are telecoms important to your company (are phones important in your work)?
Telecoms is highly important to us as we always need to stay connected with our customers.
Has Rubix provided the services you need?
Rubix have been extremely helpful, friendly and professional. They have arranged all the services that I need to run my business without any fuss.
Were there any particular challenges or pain points that our products/services helped you address?
I was not happy with the service provided by my previous telecoms company, but when I decided to move, they made the process extremely time consuming and painful. The Rubix team were helpful and informative throughout the process and assisted me with dealing with the other company. Rubix went above and beyond.
Have the services provided by Rubix had any impact on the day-to-day running of the business?
Since being with Rubix I feel in safe hands and not had any faults or down time with the services they provide.
Has there been any impact on the business?
Since Rubix have taken over I receive email voicemails, so I never miss any calls.
How did you find the service provided by Rubix?
I was recommended to change to Rubix by a fellow business owner. They visited me at my office to discuss my requirements and I have always found the team friendly efficient and there is always someone to talk to. I always feel supported.
Would you recommend Rubix?
100%. They are on hand to help and you don’t feel like a number on the books. You feel like a valued customer, which is important to me.
